Effective Date: July 21, 2026
Last Updated: July 21, 2026
This Warranty Policy explains the warranty coverage that may apply to products purchased from Update Avenue.
By purchasing products from Update Avenue, you agree to this Warranty Policy.
1. Business Information
Legal Business Name: Update Avenues LLC
Trading Name: Update Avenue
Registered Address:
1209 Mountain Road Pl NE, Suite R
Albuquerque, New Mexico 87110
United States
Website: https://updateavenues.com
Email: support@updateavenues.com
Telephone: +1 575-300-2916
2. General Warranty
Warranty coverage varies depending on the product purchased.
Some products are covered by:
- Manufacturer’s Warranty
- Supplier Warranty
- Limited Update Avenue Warranty
Warranty information, where available, will normally be shown on the product page or included with the product.
3. Warranty Coverage
A warranty may cover defects resulting from:
- Manufacturing defects
- Faulty workmanship
- Defective materials
- Products that fail during normal intended use within the warranty period
Warranty coverage only applies when the product has been used according to the manufacturer’s instructions.
4. What Is Not Covered
Warranty coverage does not apply to:
- Normal wear and tear
- Cosmetic damage
- Scratches
- Accidental damage
- Water damage unless specifically covered
- Fire damage
- Theft
- Loss
- Abuse
- Misuse
- Negligence
- Unauthorized repairs
- Unauthorized modifications
- Improper installation
- Damage caused by improper storage
- Damage caused by power surges
- Damage caused by natural disasters
5. Warranty Period
Warranty periods differ depending on the manufacturer and product.
The warranty period begins on the date of delivery unless otherwise specified.
Please refer to the product listing or manufacturer documentation for the applicable warranty period.
6. Making a Warranty Claim
To submit a warranty claim, contact us at:
Include:
- Full name
- Order number
- Product name
- Description of the issue
- Photos or videos of the product
- Proof of purchase
- Serial number (if applicable)
Additional information may be requested to process your claim.
7. Inspection
Products submitted for warranty claims may require inspection before a decision is made.
Inspection may be performed by:
- Update Avenue
- The manufacturer
- An authorized repair center
- The supplier
Inspection helps determine whether the issue is covered under warranty.
8. Warranty Resolution
If your warranty claim is approved, we may choose to:
- Repair the product
- Replace the product
- Replace defective parts
- Offer a comparable replacement
- Issue a refund where appropriate
The remedy provided will depend on product availability and the nature of the defect.
9. Shipping Costs
If the warranty claim is approved due to a manufacturing defect, Update Avenue may cover reasonable shipping costs where applicable.
If inspection determines that the issue is not covered by warranty, the customer may be responsible for shipping and handling costs.
10. Replacement Products
Replacement products may be:
- New
- Refurbished
- Repaired
- Equivalent models of similar quality and value
Replacement products continue under the remaining original warranty period unless otherwise required by law.
11. Transfer of Warranty
Unless otherwise stated by the manufacturer, warranties apply only to the original purchaser and are not transferable.
12. Limitation of Warranty
Except where prohibited by law, this warranty is limited to the repair, replacement, or refund of the affected product.
Update Avenue is not responsible for:
- Indirect damages
- Consequential damages
- Lost profits
- Loss of business
- Loss of data
- Loss of use
- Incidental damages
Nothing in this policy limits any rights that cannot legally be excluded under applicable law.
13. Consumer Rights
This Warranty Policy does not affect any statutory rights you may have under applicable consumer protection laws.
Customers may have additional legal rights depending on their country, state, or region.
14. Changes to This Warranty Policy
We may update this Warranty Policy from time to time.
Any changes become effective when published on our website or mobile application.
The latest version will always be available on our website.
15. Contact Us
If you have any questions regarding this Warranty Policy, please contact us.
Update Avenues LLC
Trading as: Update Avenue
1209 Mountain Road Pl NE, Suite R
Albuquerque, New Mexico 87110
United States
Website: https://updateavenues.com
Email: support@updateavenues.com
Telephone: +1 575-300-2916