Support center & FAQ

Welcome to the Update Avenue Support Center. We’re here to help you with any questions, issues, or concerns about our products and services.

Contact Support

If you need assistance, you can reach our support team at:
Email: support@updateavenues.com
We strive to respond to all inquiries within 24–48 hours.

Frequently Asked Questions (FAQ)

1. How can I place an order?

  • Browse our products and add your selections to the cart.

  • Proceed to checkout, fill in your details, and complete payment.

  • You will receive a confirmation email with your order details.

2. What payment methods do you accept?

  • We accept major credit/debit cards, PayPal, and other secure payment options listed at checkout.

3. How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email.

  • Use this number to track your order on the carrier’s website.

4. Can I cancel or modify my order?

  • Orders can only be modified or canceled before they are shipped.

  • Contact support@updateavenues.com as soon as possible for assistance.

5. What is your return and refund policy?

  • Returns and refunds are handled according to our Return & Refund Policy.

  • Visit the Return & Refund section or contact support for help.

6. How do I report a problem with a product?

  • Email support@updateavenues.com with your order number and a detailed description of the issue.

  • Attach photos if applicable.

7. Do you offer international shipping?

  • Yes, we ship worldwide. Shipping times and fees vary depending on the destination.

Need further help?
If you don’t see your question here, feel free to contact us directly at support@updateavenues.com. Our team is happy to assist you!