Effective Date: May 1, 2026
At Update Avenue, we aim to deliver your orders safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation
- Orders are not processed on weekends or public holidays
- During high-demand periods, processing may take slightly longer
Once your order is processed, you will receive a confirmation and tracking information.
2. Shipping Methods & Delivery Time
We use reliable international and local shipping partners depending on your location and product availability.
Estimated delivery times:
- DHL Express: 3–7 business days
- PostNL: 15–45 business days
- DropshipmanPacket Postal: 12–50 business days
- DropshipmanPacket Liquid Line: 20–60 business days
📌 Delivery time may vary due to customs clearance, location, or carrier delays.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and selected shipping method
- Some promotions may include free shipping on selected items
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- Tracking updates may take 24–72 hours to appear in the system
- You can track your order using the carrier’s tracking page
5. Delays
While we work with trusted shipping partners, delays may occur due to:
- Customs inspections
- High order volumes
- Weather conditions or logistics disruptions
We are not responsible for delays caused by external shipping carriers.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders delivered to incorrect addresses provided by the customer
- If an order is returned due to an incorrect address, reshipping fees may apply
7. Lost or Stolen Packages
- Once an order is marked as delivered by the carrier, Update Avenue is not responsible for lost or stolen packages
- If you experience issues, please contact the shipping carrier first, then contact our support team
8. International Shipping
We ship internationally to selected countries.
- Customs duties or import taxes may apply depending on your country
- These fees are the responsibility of the customer
9. Contact Us
If you have any questions about shipping or delivery:
Update Avenue Support
Email: Support@updateavenues.com
Phone: +1 575 300 2916
Website: http://updateavenue.com